TERMS & CONDITIONS

Company Information

Hedrena PTY LTD, 140 Colemans Road, Carrum Downs, Victoria 3201, Australia. ABN 88 612 418 907.

Use of Site

Please note that by using this website you agree to follow and be bound by the following terms and conditions. Hedrena reserves the right to change these terms and conditions at any time.

Site Content

All images, designs, illustrations, icons, photographs and written material that appear as part of this site are copyrights, trademarks and intellectual property owned and controlled by Hedrena. You may not reproduce, download, publish or otherwise use, in whole or in part, any of the content on this website without the express written consent of Hedrena.

All of the content and products described or depicted on this site are subject to change at any time.

Please note that the actual colour of garments displayed on this site will vary based on your individual computer monitor. We have endeavoured to provide images that accurately depict the colours of our garments but cannot guarantee your monitor will display these colours accurately.

Pricing

All pricing is correct at the time of publication. Hedrena reserves the right to change prices individually or holistically at any time. If a price change occurs during your order you will receive the price quoted to you in the confirmation of your order at the time of sale.

International Orders Outside of Australia

Please be aware that for international orders you are responsible for any applicable duties, taxes or other charges that occur when your products are delivered. Duties, taxes and other charges vary by country and we encourage you to check with your local government before making a purchase on our site.

Collection of Personal Information

In order for us to process your order we need to collect personal information such as your name, phone number, email address, billing & shipping details and credit card number. Please read our Privacy Policy to understand how we collect and use this information.

Returns

Before you confirm your order please make sure you have made the correct selection(s) in product(s), size(s) and colour(s) as we are unable to accept returns based on a change of mind.

If you have received a product that doesn’t match your order or you have received faulty or damaged goods please contact us within 30 days of receiving your order and we will happily refund/exchange the incorrect/damaged/faulty portion of your order. We will also reimburse the cost of shipping.

Security Policy

We use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted to us. You can verify that you are accessing our secure server by checking for the closed lock symbol and website address beginning with “https://”. If you are uncomfortable with the security of our online store please contact us and we can assist you with your order by phone, fax or email.

Hedrena will never request your personal information or credit card details through email. If you receive such an email please delete it or if you are unsure please contact us.

Questions

If you have any questions regarding our terms and conditions, please contact us.